Privacy
Last updated 11 November 2026
This explains what TrustedWins (run by [Your business name]) collects, why, and what you can do about it. We collect as little as we can.
Sellers (people with an account)
- Account: your email address, and the name you sign your owner statement with.
- Your page: what you type and upload: name, photo, headline, case files, screenshots.
- Billing: handled by Stripe. We keep your plan, your Stripe customer number and a record of each payment (amount, date, Stripe reference). We never see or store your card number.
- Emails: emails about your account and payments, and tips and reminders about your page. You can say no to tips and reminders when you sign up, with the link at the bottom of each one, or on your Billing page. We only send these to account holders, never to your clients or to buyers.
- Usage: a log of key actions (publishing, signing, billing changes) and how many AI drafts you used, so we can run and protect the service.
Your clients
- A client's full name and email stay private. Buyers see only the display name you choose (for example “Jordan K.” or “Anonymous client”).
- Screenshots are re-saved without hidden data (location, camera details). Originals are kept privately and only the cleaned copy is ever shown.
- Sellers must have each client's permission. A client can report a file they didn't agree to, and we'll review it.
Buyers (people reading a page)
No account and no tracking cookies. If you send a report, we store your note, your email if you give it, and a scrambled version of your IP address (so we can stop spam). We can't turn it back into your IP.
Cookies
Only the ones needed to keep sellers logged in, plus a short one that carries a choice made on the sign-in page. No advertising or analytics cookies.
Who helps us run TrustedWins
- Supabase: database, login and file storage.
- Railway: hosting.
- Stripe: payments.
- Resend: emails.
- Anthropic: writes the AI drafts you ask for. It gets your rough answers and the numbers, never the client's full name, email or quote.
We don't sell personal data, and we don't share it for advertising.
How long we keep it
As long as your account is open. When you delete your account we remove your page, case files and screenshots straight away. Backups and billing records the law makes us keep can last longer: payment records stay, without your name or email, linked only to the Stripe reference.
Your rights
You can see and change most of your data in the app, and delete everything from Your page → Danger zone. To ask for a copy, a fix or a deletion, write to support@trustedwins.com. Depending on where you live, you may also complain to your data protection authority.
Changes
If we change this policy in a way that matters, we'll email sellers before it applies. See also our terms.