Sample case file. Names, numbers and screenshots are made up.
Maya Collins ·Sana R.Talk to Maya

Case file 2 of 7. Sana R., marketing consultant, solo. Signed by Maya Collins.

CASE FILE 002 · SEP 2026

Two retainer clients and no ads. Seven clients, four months later.

June 20262
to
September 20267
clients↑ 3.5×
  • Signed and verified by Maya

Read the 30-second summaryor keep scrolling for the full file

Client
Sana R. · marketing consultant, solo, England
Worked with
Maya Collins · business coach
Period
1 June to 29 September 2026 · 120 days
Started at
2 clients · ads only, hourly projects
Result
7 clients · client intros, monthly retainer
Best for
Solo consultants who depend on one lead source
Evidence
3 screenshots
Checked
✓ Signed and verified by Maya
June 2026

2

clients, a solo marketing consultant in London with two retainer clients.

Her own adswhere clients came from
Hourly projectsoffer

All her new clients came from one ad account, and then it was gone.

In May, Meta restricted her ad account without a clear reason. Her pipeline went to zero overnight, and the appeal went nowhere for weeks.

Three marketing courses over two years. None worked for her own business.

Exhibit AAd account restricted notice, May
What was holding her back

Three courses behind her. A fourth felt pointless.

She had spent two years buying marketing courses that never worked for her own business.

  1. Both clients were happy and had never been asked for an introduction.

  2. Hourly pricing made every month unpredictable.

The plan they agreed
Offer
One monthly retainer instead of hourly projects
Leads
Ask happy clients for one introduction each month

Her doubt going in: that I've tried things before. She did not want to be sold another method. The plan had to work without ads and start with the two clients she already had.

Day 120 · September7clients

Eighteen weeks: a retainer offer, client introductions, then steady follow-up.

Retainer clients: 2 clients at the start, 3 clients by day 56, 5 clients by day 91, 7 clients on day 120.

Where clients came fromAds onlyClient introsOfferHourly projectsMonthly retainer
Weeks 1–31 / 4

One monthly retainer

They turned three hourly services into one monthly retainer and moved both clients onto it.

Maya
Built the retainer offer with her
Sana
Moved both clients onto it · about 3 hours a week
Who did what
Maya
Built the retainer offer with her
Sana
Moved both clients onto it · about 3 hours a week
Weeks 4–8Results started here2 / 4

Introductions from happy clients

Maya wrote the message Sana used to ask for introductions. She followed up every introduction within a day.

By now 3 clients

Maya
Wrote the introduction request
Sana
Asked both clients, followed up in a day · about 4 hours a week
By now
3 clients
First win
First introduction arrived in week 5
Exhibit BIntroduction email from a client, week 5
Who did what
Maya
Wrote the introduction request
Sana
Asked both clients, followed up in a day · about 4 hours a week
First win
First introduction arrived in week 5
Exhibit BIntroduction email from a client, week 5
Weeks 9–133 / 4

The ad account stayed restricted

She nearly closed the business that month. They kept the plan on introductions instead of fighting the appeal.

By now 5 clients

Maya
Kept the plan on introductions
Sana
Stopped chasing the appeal, focused on calls · about 4 hours a week
By now
5 clients
The setback, who did what

The Meta appeal went nowhere and she nearly closed the business. They stopped chasing it and kept going.

They kept the plan on introductions instead of fighting the appeal.

Maya
Kept the plan on introductions
Sana
Stopped chasing the appeal, focused on calls · about 4 hours a week

Setback · weeks 9–13 The Meta appeal went nowhere and she nearly closed the business. They stopped chasing it and kept going.

Weeks 14–184 / 4

A steady pipeline

Each client got a monthly check-in that ended with an introduction ask.

Maya
Reviewed her calls weekly
Sana
Ran a monthly check-in with each client · about 3 hours a week
Who did what
Maya
Reviewed her calls weekly
Sana
Ran a monthly check-in with each client · about 3 hours a week
Day 120 · September

7

clients, up from 2 clients↑ 3.5×

Seven retainer clients, none of them from ads. Five new clients in four months, every one from an introduction.

Why it worked

Her best leads were already her happy clients. Nobody had asked them for an introduction. Once she asked every month, the pipeline stopped depending on ads at all.

Maya Collins · business coach
What changed
WhatBeforeAfter
Retainer clients2 clients7 clients
Where clients came fromHer own adsClient introductions
OfferHourly projectsMonthly retainer

Five weeks later She has kept her ad account switched off, on purpose. Introductions still arrive every month.

Exhibit CRetainer list, September
Case closed · day 120CASE FILE 002

The case in 30 seconds.

Sana was a solo consultant with two retainer clients, and her only lead source, an ad account, had just been restricted. Maya helped her switch to a monthly retainer and ask happy clients for introductions. Four months later: seven retainer clients, none of them from ads.

The problem
All her new clients came from one ad account, and then it was gone.
What held them back
Three courses behind her. A fourth felt pointless.
What they did
Eighteen weeks: a retainer offer, client introductions, then steady follow-up.
Results started
Week 4: Introductions from happy clients
Where it stands
She has kept her ad account switched off, on purpose.
Retainer clients2 clients to 7 clients
Where clients came fromHer own ads to Client introductions
OfferHourly projects to Monthly retainer

Signed and verified by Maya Collins.

Sana was stuck at 2 clients. One hundred and twenty days later, she wasn't.

Where are you stuck right now?

CASE FILE · YOURSGoes to Maya Collins
Step 1 of 6
Which sounds most like you?

Rather pick a time yourself? Book a call with Maya

Results are individual, not typical or guaranteed. Screenshots are shared with permission, with private details hidden.

Verified with TrustedWins